DeliveryAt Fred Aldous we pride ourselves in the speed with which we process and deliver your order. It is fast, efficient and hassle-free. All orders we receive Monday to Friday before 3pm are dispatched the same day*. Once you have chosen the items you want to buy and decide where you would like them sent, we then take care of everything, making sure your items are packed beautifully and arrive safe and sound. Your package can be delivered to wherever is most convenient to you – so don’t forget to decide whether you’d like your order delivered to your home or work address. Orders dispatched via DPD require a signature. The delivery charge stated below is per order, not per item. To minimise delays please ensure you are able to accept the delivery between 9am and 6pm Monday to Friday. *exceptions are when there is a stock, payment or delivery problem. In any of these cases we will always contact you.
UK MainlandOrders placed only at www.fredaldous.co.uk over £40 are subject to free postage and packing providing the weight doesn’t exceed 20KG – Free shipping is not offered in conjunction with any other promotions or discounts. Our minimum UK Mainland postage charge is £1.75 this is for items weighing up to 0.75 Kilos, which do not exceed any of these dimensions 32cm x 22cm x 2.5cm – which will be sent by Royal Mail 1st class post or an independent courier service.
UK Mainland “Express Postage”If you require your order urgently select the ‘ UK Next working day’ delivery from the shopping basket page. If you place the order before 12pm your order will be dispatched the same day (excludes weekends and public holidays) and will be guaranteed for delivery the next working day (excludes weekends and public holidays) UK Express delivery orders are sent by carrier and require the signature of someone at the delivery address. We will contact you if there are any problems with your order. If you are in Northern Ireland or Southern Ireland: Your postage charge will be calculated based on the weight of the items in your basket.
Europe:We are able to deliver to the following European countries: Albania, Andorra, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faeroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Moldova (Republic of), Romania, San Marino, Serbia and Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Macedonia (The Former Yugoslav Republic of), Ukraine, Yugoslavia. Beware of import duties imposed by certain countries.
USA & CanadaWe are now shipping to the USA and Canada via a fully tracked service from either Royal Mail or DPD. Standard delivery time is approx 6-10 days. At this time we are only shipping orders up to 2kg which don’t exceed 50cm on the longest edge.
Returns & Distance SellingIf you don’t want it, you can cancel the order within 14 days of delivery and we’ll happily refund the value of the order as soon as possible (no longer than 10 days). If it was delivered more than 14 days ago you still have 90 days to return the goods to us and we’ll refund the value of the goods but not the postage charges. We will not refund return postage charges for unwanted items. We ask that returns arrive back with us within 14 days. We kindly request that you do not open, use or damage any item you intend to return to us. We request that returns arrive back with us within 14 days to help us process refunds efficiently. You are responsible for ensuring the goods are returned to us. Fred Aldous Ltd will not be liable for returns that are lost in the post or lost for any other reason.
Fred Aldous Ltd, 37 Lever Street, Manchester, M1 1LW
Full Postage Breakdown
Standard Postage – Approx 1-3 days
|Package must not exceed any of these dimensions: 32cm x 23cm x 2cm|
|All other sizes:|
Free shipping on orders over £40
Express Postage – Next Working Day Delivery